Domain Name: NSW.GOV.AU
Registry Domain ID: D407400000000205964-AU
Registrar WHOIS Server: whois.auda.ltd
Registrar URL: http://www.afilias.com.au
Last Modified: 2024-03-19T15:40:06Z
Registrar Name: Identity Digital Australia Pty Ltd
Registrar Abuse Contact Email: abuse@afilias.com.au
Registrar Abuse Contact Phone: +61.390216914
Reseller Name:
Status: serverDeleteProhibited https://identitydigital.au/get-au/whois-status-codes#serverDeleteProhibited
Status: serverRenewProhibited https://identitydigital.au/get-au/whois-status-codes#serverRenewProhibited
Status Reason: Not Currently Eligible For Renewal
Status: serverTransferProhibited https://identitydigital.au/get-au/whois-status-codes#serverTransferProhibited
Status: serverUpdateProhibited https://identitydigital.au/get-au/whois-status-codes#serverUpdateProhibited
Registrant Contact ID: GOV-NSW-REG
Registrant Contact Name: NSW Government Domain Administrator
Tech Contact ID: NSW-TEC
Tech Contact Name: NSW Government Domain Administrator
Tech Contact ID: GOV-AR
Tech Contact Name: Afilias Australia Pty Ltd
Name Server: T.AU
Name Server IP: 65.22.199.1
Name Server IP: 2a01:8840:c1::1
Name Server: R.AU
Name Server IP: 65.22.197.1
Name Server IP: 2a01:8840:bf::1
Name Server: Q.AU
Name Server IP: 65.22.196.1
Name Server IP: 2a01:8840:be::1
Name Server: S.AU
Name Server IP: 65.22.198.1
Name Server IP: 2a01:8840:c0::1
Name Server: A.AU
Name Server IP: 58.65.254.1
Name Server IP: 2407:6e00:254::1
DNSSEC: signedDelegation
Registrant: Government of New South Wales - NSW Department of Customer Service
Eligibility Type: Other

>>> Last update of WHOIS database: 2024-04-25T08:30:38Z <<<



Identity Digital Australia Pty Ltd (Identity Digital), for itself and on behalf of .au Domain Administration Limited (auDA), makes the WHOIS registration data directory service (WHOIS Service) available solely for the purposes of:

(a) querying the availability of a domain name licence;

(b) identifying the holder of a domain name licence; and/or

(c) contacting the holder of a domain name licence in relation to that domain name and its use.

The WHOIS Service must not be used for any other purpose (even if that purpose is lawful), including:

(a) aggregating, collecting or compiling information from the WHOIS database, whether for personal or commercial purposes;

(b) enabling the sending of unsolicited electronic communications; and / or

(c) enabling high volume, automated, electronic processes that send queries or data to the systems of Identity Digital, any registrar, any domain name licence holder, or auDA.

The WHOIS Service is provided for information purposes only. By using the WHOIS Service, you agree to be bound by these terms and conditions. The WHOIS Service is operated in accordance with the auDA WHOIS Policy (available at https://www.auda.org.au/policies/index-of-published-policies/2014/2014-07/ ).

                             

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this.onload=null;"><noscript><link rel="stylesheet" href="/libraries/snsw/css/fixed-cta.css?sce18m"></noscript><style data-src="navigation.css">:root{--font-size-l:1.125rem;--font-size-m:1rem;--font-scaling:1}.breadcrumb{font-size:.875rem;margin-block-end:1rem}.breadcrumb ol,.breadcrumb ul{list-style:none;margin:0;max-inline-size:none;padding:0}.breadcrumb li{display:inline-block;margin:0;padding:0}@media (min-width:480px){.breadcrumb li:after{content:"/";display:inline-block;font-size:.875rem;margin-inline:.4rem}.breadcrumb li:last-child:after{display:none}}@media (max-width:479px){.breadcrumb li{display:none}.breadcrumb li.breadcrumb__previous{display:block}.breadcrumb li.breadcrumb__previous a{background:url("data:image/svg+xml;charset=utf-8,%3Csvg width='7' height='12' xmlns='http://www.w3.org/2000/svg'%3E%3Cpath fill='%23242934' d='m7 10.6-1.2 1.2L0 6 5.8.2 7 1.4 2.4 6 7 10.6z'/%3E%3C/svg%3E") no-repeat 7px;padding-inline-start:26px}}.breadcrumb a{color:#242934}@media 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role="menuitem" tabindex="0" class="Translate__link-g-TmcUrb1n">Macedonian<span lang="mk"> (Mакедонски)</span></button></li><li role="none" class="Translate__listItem-36GYo7ddIv"><button data-language="ms" role="menuitem" tabindex="0" class="Translate__link-g-TmcUrb1n">Malay<span lang="ms"> (Bahasa Melayu)</span></button></li><li role="none" class="Translate__listItem-36GYo7ddIv"><button data-language="ml" role="menuitem" tabindex="0" class="Translate__link-g-TmcUrb1n">Malayalam<span lang="ml"> (മലയാളം)</span></button></li><li role="none" class="Translate__listItem-36GYo7ddIv"><button data-language="mt" role="menuitem" tabindex="0" class="Translate__link-g-TmcUrb1n">Maltese<span lang="mt"> (Malti)</span></button></li><li role="none" class="Translate__listItem-36GYo7ddIv"><button data-language="ne" role="menuitem" tabindex="0" class="Translate__link-g-TmcUrb1n">Nepali<span lang="ne"> (नेपाली)</span></button></li><li role="none" class="Translate__listItem-36GYo7ddIv"><button data-language="no" role="menuitem" tabindex="0" class="Translate__link-g-TmcUrb1n">Norwegian<span lang="no"> (Norsk)</span></button></li><li role="none" class="Translate__listItem-36GYo7ddIv"><button data-language="ps" role="menuitem" tabindex="0" class="Translate__link-g-TmcUrb1n">Pashto<span lang="ps"> (پښتو)</span></button></li><li role="none" class="Translate__listItem-36GYo7ddIv"><button data-language="fa" role="menuitem" tabindex="0" class="Translate__link-g-TmcUrb1n">Persian<span lang="fa"> (فارسی)</span></button></li><li role="none" class="Translate__listItem-36GYo7ddIv"><button data-language="pl" role="menuitem" tabindex="0" class="Translate__link-g-TmcUrb1n">Polish<span lang="pl"> (Polski)</span></button></li><li role="none" class="Translate__listItem-36GYo7ddIv"><button data-language="pt" role="menuitem" tabindex="0" class="Translate__link-g-TmcUrb1n">Portuguese<span lang="pt"> (Português)</span></button></li><li role="none" class="Translate__listItem-36GYo7ddIv"><button data-language="pa" role="menuitem" tabindex="0" class="Translate__link-g-TmcUrb1n">Punjabi<span lang="pa"> (ਪੰਜਾਬੀ)</span></button></li><li role="none" class="Translate__listItem-36GYo7ddIv"><button data-language="ro" role="menuitem" tabindex="0" class="Translate__link-g-TmcUrb1n">Romanian<span lang="ro"> (Română)</span></button></li><li role="none" class="Translate__listItem-36GYo7ddIv"><button data-language="ru" role="menuitem" tabindex="0" class="Translate__link-g-TmcUrb1n">Russian<span lang="ru"> (Русский)</span></button></li><li role="none" class="Translate__listItem-36GYo7ddIv"><button data-language="sr" role="menuitem" tabindex="0" class="Translate__link-g-TmcUrb1n">Serbian<span lang="sr"> (Српски)</span></button></li><li role="none" class="Translate__listItem-36GYo7ddIv"><button data-language="sk" role="menuitem" tabindex="0" class="Translate__link-g-TmcUrb1n">Slovak<span lang="sk"> (slovenčina)</span></button></li><li role="none" class="Translate__listItem-36GYo7ddIv"><button data-language="sl" role="menuitem" tabindex="0" class="Translate__link-g-TmcUrb1n">Slovenian<span lang="sl"> (Slovenščina)</span></button></li><li role="none" class="Translate__listItem-36GYo7ddIv"><button data-language="es" role="menuitem" tabindex="0" class="Translate__link-g-TmcUrb1n">Spanish<span lang="es"> (Español)</span></button></li><li role="none" class="Translate__listItem-36GYo7ddIv"><button data-language="sw" role="menuitem" tabindex="0" class="Translate__link-g-TmcUrb1n">Swahili<span lang="sw"> (Kiswahili)</span></button></li><li role="none" class="Translate__listItem-36GYo7ddIv"><button data-language="sv" role="menuitem" tabindex="0" class="Translate__link-g-TmcUrb1n">Swedish<span lang="sv"> (Svenska)</span></button></li><li role="none" class="Translate__listItem-36GYo7ddIv"><button data-language="ta" role="menuitem" tabindex="0" class="Translate__link-g-TmcUrb1n">Tamil<span lang="ta"> (தமிழ்)</span></button></li><li role="none" class="Translate__listItem-36GYo7ddIv"><button data-language="te" role="menuitem" tabindex="0" class="Translate__link-g-TmcUrb1n">Telugu<span lang="te"> (తెలుగు)</span></button></li><li role="none" class="Translate__listItem-36GYo7ddIv"><button data-language="th" role="menuitem" tabindex="0" class="Translate__link-g-TmcUrb1n">Thai<span lang="th"> (ไทย)</span></button></li><li role="none" class="Translate__listItem-36GYo7ddIv"><button data-language="tr" role="menuitem" tabindex="0" class="Translate__link-g-TmcUrb1n">Turkish<span lang="tr"> (Türkçe)</span></button></li><li role="none" class="Translate__listItem-36GYo7ddIv"><button data-language="uk" role="menuitem" tabindex="0" class="Translate__link-g-TmcUrb1n">Ukrainian<span lang="uk"> (Українська)</span></button></li><li role="none" class="Translate__listItem-36GYo7ddIv"><button data-language="ur" role="menuitem" tabindex="0" class="Translate__link-g-TmcUrb1n">Urdu<span lang="ur"> (اردو)</span></button></li><li role="none" class="Translate__listItem-36GYo7ddIv"><button data-language="vi" role="menuitem" tabindex="0" class="Translate__link-g-TmcUrb1n">Vietnamese<span lang="vi"> (Tiếng Việt)</span></button></li><li role="none" class="Translate__listItem-36GYo7ddIv"><button data-language="cy" role="menuitem" tabindex="0" class="Translate__link-g-TmcUrb1n">Welsh<span lang="cy"> (Cymraeg)</span></button></li><li role="none" class="Translate__listItem-36GYo7ddIv"><button data-language="yi" role="menuitem" tabindex="0" class="Translate__link-g-TmcUrb1n">Yiddish<span lang="yi"> (ייִדיש)</span></button></li></ul></div></div></div><div class="GlobalHeader__main-ORzg9dkzx0" data-ga4-section-id="header_global"><div class="Container-f-hqve2slU GlobalHeader__mainContainer-jduh-JKthi"><button class="MobileButton__menu-Zf6a9LYPkd" aria-controls="mobile-menu-keqy9dql">Menu</button><a class="LogoLockUp-v85rlEVOic" href="https://www.service.nsw.gov.au"><svg width="46" height="49" viewBox="0 0 46 49" 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  <h1 id="page-title">    Apply for the NSW Family Energy Rebate (retail customers)
  </h1>



    <p>A bill rebate for retail electricity customers with dependent children.&nbsp;</p>
  



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<p>Once you have submitted your application, you do not need to do anything. We will contact you if we require further information or if your application is approved.</p></div></div></div></div>

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  <nav class="is-excluded toc" id="toc" aria-labelledby="tocTitle"><div class="toc__title" id="tocTitle">On this page</div><ul><li><a href="#introduction">Introduction</a></li><li><a href="#eligibility">Eligibility</a></li><li><a href="#what-you-need">What you need</a></li><li><a href="#how-to-apply">How to apply</a></li><li><a href="#more-information">More information</a></li><li><a href="#documents">Documents</a></li></ul></nav>

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        <section class="page-section">
      <h2 id="introduction">Introduction</h2>

              <p>The NSW Family Energy Rebate helps people with dependent children pay their electricity bills.</p>

<p>The NSW Family Energy Rebate is up to $180 per retail (on-market) household, per financial year.</p>

<p>You will also receive a one-off National Energy Bill Relief Household Payment as a lump sum of up to $500 in financial year 2023-24 if:</p>

<ul><li>you meet the <a href="#eligibility" data-ga4-link-type="link_internal">eligibility criteria</a></li>
	<li>your application for the NSW Family Energy Rebate is successful</li>
	<li>your household has not already received the National Energy Bill Relief Household Payment.</li>
</ul><p>If you are a retail (on-market) customer, you can apply for the NSW Family Energy Rebate online.</p>

<p>If you are an embedded network (on-supply) electricity customer, you may be eligible to <a data-entity-substitution="canonical" data-entity-type="linky" data-entity-uuid="b8d91dcb-e285-48bb-8919-c8f4b273fcec" href="/transaction/apply-for-the-family-energy-rebate-on-supply-customers" data-ga4-link-type="link_internal">apply for the NSW Family Energy Rebate (on supply customers)</a>.</p>

<p><strong>Note: </strong></p>

<ul><li>Applications for the 2023-24 NSW Family Energy Rebate will close at 11pm on Sunday 16 June 2024.</li>
	<li>Embedded network (‘on-supply') means your electricity is supplied by an embedded network – such as in a residential community, retirement village or strata scheme – and you receive your electricity bill or invoice from the strata manager or community/village operator. If you’re not sure whether you're an on-supply customer, contact the electricity provider named on your electricity bill.</li>
</ul>
  
    </section>

        <section class="page-section">
      <h2 id="eligibility">Eligibility</h2>

              <p>You may be eligible if you live in NSW and <strong>all of </strong>the following apply:</p>

<ul>
	<li>you have an electricity account for your home in NSW</li>
	<li>you're the account holder (the account and bill must be in your name)</li>
	<li>you received the Family Tax Benefit in the previous financial year and you have:
	<ul>
		<li>lodged your tax return for the last financial year with the Australian Tax Office (ATO), and</li>
		<li>finalised your entitlement to the Family Tax Benefit payments with Centrelink.</li>
	</ul>
	</li>
</ul>
  
    </section>

        <section class="page-section">
      <h2 id="what-you-need">What you need</h2>

              <p></p>

<ul><li>the confirmation letter from Services Australia that your Family Tax Benefit has been finalised for the last financial year</li>
	<li>your Services Australia Customer Reference Number (CRN)</li>
	<li>your energy account details.</li>
</ul><p><strong>Note</strong>: Services Australia cannot finalise your Family Tax Benefit until your tax return has been lodged. If you did not need to lodge a tax return, you need to <a data-entity-substitution="canonical" data-entity-type="linky" data-entity-uuid="94b7092f-0b4e-4955-a009-5771adc49967" href="https://www.servicesaustralia.gov.au/advising-non-lodgement-tax-return" data-ga4-link-type="link_external">notify Services Australia</a>.</p>
  
    </section>

        <section class="page-section">
      <h2 id="how-to-apply">How to apply</h2>

              <ol><li>Check the&nbsp;<a href="#eligibility" data-ga4-link-type="link_internal">eligibility requirements</a>.</li>
	<li>Select the 'Apply online' button.</li>
	<li>Complete and submit your application.</li>
</ol><p>You'll receive a confirmation email with details on what happens next.</p>

<p>If you're unable to apply online:</p>

<ol><li>Download and complete the&nbsp;<a data-entity-substitution="canonical" data-entity-type="linky" data-entity-uuid="b21c5bc8-cfef-4f72-b601-fd9d4315da2f" href="https://www.energy.nsw.gov.au/sites/default/files/2022-09/family-energy-rebate-application-retail-customers-form.pdf" data-ga4-link-type="link_external">NSW Family Energy Rebate Application Form – PDF</a>.</li>
	<li>Lodge your application by post to NSW Energy Rebates, PO Box 435, Parramatta NSW 2124.</li>
</ol>
  
    </section>

        <section class="page-section">
      <h2 id="more-information">More information</h2>

              <ul><li>If your energy retailer is not listed in the online form, you'll need to download and complete the&nbsp;<a data-entity-substitution="canonical" data-entity-type="linky" data-entity-uuid="b21c5bc8-cfef-4f72-b601-fd9d4315da2f" href="https://www.energy.nsw.gov.au/sites/default/files/2022-09/family-energy-rebate-application-retail-customers-form.pdf" data-ga4-link-type="link_external">NSW Family Energy Rebate Application Form – PDF</a>&nbsp;and lodge by post.</li>
	<li>Retail customers receive the rebate as a lump-sum payment of $180 (or $20 if you are also eligible to receive the NSW Low Income Household Rebate) credited to your energy bill.</li>
	<li>You can only receive the rebate for your principal place of residence.</li>
	<li>A household can only receive one NSW Family Energy Rebate each financial year.</li>
</ul>
  
    </section>

        <section class="page-section">
      <h2 id="documents">Documents</h2>

              <ul><li><a data-entity-substitution="canonical" data-entity-type="linky" data-entity-uuid="b21c5bc8-cfef-4f72-b601-fd9d4315da2f" href="https://www.energy.nsw.gov.au/sites/default/files/2022-09/family-energy-rebate-application-retail-customers-form.pdf" data-ga4-link-type="link_external">NSW Family Energy Rebate Application Form – PDF</a></li>
</ul><h3 id="translations">Translations</h3>

<ul><li><a data-entity-substitution="canonical" data-entity-type="linky" data-entity-uuid="c5c11e59-626d-4828-9f48-066bb69394f7" href="https://www.energy.nsw.gov.au/sites/default/files/2023-10/NSW_Family_Energy_Retailer_Rebate_Arabic.pdf" data-ga4-link-type="link_external">NSW Family Energy Rebate Application Form Retail Customers (العربية | Arabic) – PDF</a></li>
	<li><a data-entity-substitution="canonical" data-entity-type="linky" data-entity-uuid="61fea2aa-f464-46f3-bb4c-3f396a910b6a" href="https://www.energy.nsw.gov.au/sites/default/files/2023-10/NSW_Family_Energy_Retailer_Rebate_Chinese_Simplified.pdf" data-ga4-link-type="link_external">NSW Family Energy Rebate Application Form Retail Customers (简体中文 | Chinese Simplified) – PDF</a></li>
	<li><a data-entity-substitution="canonical" data-entity-type="linky" data-entity-uuid="390a43d5-fc63-409f-982c-301563e6afb7" href="https://www.energy.nsw.gov.au/sites/default/files/2023-10/NSW_Family_Energy_Retailer_Rebate_Chinese_Traditional.pdf" data-ga4-link-type="link_external">NSW Family Energy Rebate Application Form Retail Customers (繁體中文 | Chinese Traditional) – PDF</a></li>
	<li><a data-entity-substitution="canonical" data-entity-type="linky" data-entity-uuid="f856ac05-4fae-4846-8ecc-142333766835" href="https://www.energy.nsw.gov.au/sites/default/files/2023-10/NSW_Family_Energy_Retailer_Rebate_Farsi.pdf" data-ga4-link-type="link_external">NSW Family Energy Rebate Application Form Retail Customers (فارسی | Farsi Persian) – PDF</a></li>
	<li><a data-entity-substitution="canonical" data-entity-type="linky" data-entity-uuid="a921aa7f-cfe6-45f3-9148-859c09e11c1f" href="https://www.energy.nsw.gov.au/sites/default/files/2023-10/NSW_Family_Energy_Retailer_Rebate_Greek.pdf" data-ga4-link-type="link_external">NSW Family Energy Rebate Application Form Retail Customers (Ελληνικά | Greek) – PDF</a></li>
	<li><a data-entity-substitution="canonical" data-entity-type="linky" data-entity-uuid="281ac89a-d1cd-4b9c-bda7-a73a44ef871d" href="https://www.energy.nsw.gov.au/sites/default/files/2023-10/NSW_Family_Energy_Retailer_Rebate_Italian.pdf" data-ga4-link-type="link_external">NSW Family Energy Rebate Application Form Retail Customers (Italiano | Italian) – PDF</a></li>
	<li><a data-entity-substitution="canonical" data-entity-type="linky" data-entity-uuid="707353ad-507a-407b-8fad-c02515296ce8" href="https://www.energy.nsw.gov.au/sites/default/files/2023-10/NSW_Family_Energy_Retailer_Rebate_Korean.pdf" data-ga4-link-type="link_external">NSW Family Energy Rebate Application Form Retail Customers (한국어 | Korean) – PDF</a></li>
	<li><a data-entity-substitution="canonical" data-entity-type="linky" data-entity-uuid="9ea1f5c4-fe43-4399-b8ae-ce05521c458a" href="https://www.energy.nsw.gov.au/sites/default/files/2023-10/NSW_Family_Energy_Retailer_Rebate_Nepali.pdf" data-ga4-link-type="link_external">NSW Family Energy Rebate Application Form Retail Customers (नेपाली | Nepali) – PDF</a></li>
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